Summer is one of the busiest seasons for any HVAC business.
- The HVAC company I worked for has shifts with three to 4 HVAC technicians working at any given point.
I had just come back from my annual leave when my colleague had a medical emergency after falling during a new attic AC installation. The company was already understaffed and my department had only three workers at a time. One of us having to stay away meant more work for the other two. As if that was not enough, my second colleague had to travel urgently after her daughter got into an accident on a school trip. This meant everything was thrown at me. The first week was a bit easy because I had a few routine HVAC maintenance plans to attend to. However, things got more challenging in the second week when calls intensified. The tasks were also diverse as I had to deal with ACs not working, clogged filter systems and more complex air conditioner issues. Most of the calls were emergencies which meant that I couldn’t sleep much. I had about 7 air conditioning repairs, and 5 Air conditioner tune-ups scheduled that week. All these were in different locations which meant traversing different neighborhoods to get to each client. I wish it was a bit easy to handle the inspection and numerous inquiries from the inquisitive clients but this didn’t make my work easier. I had a few of the customers complain about my delay since I took longer in some of the other clients’ houses. The good news is that most were understanding after I explained the situation. Whenever I worked late, a few of the regular clients invited me for dinner which I was grateful for. Last week I relaxed a bit more as one of my coworkers came back. However, by the end of that week, I was too exhausted to handle anything more for the next 3 days.